| Time | Topic | Speaker(s) |
|---|---|---|
| 12:30 - 12:55 | Walk-in | |
| 12:55 - 13:00 | Opening | |
| 13:00 - 13:50 | Keynote | Spencer Pitts |
| 13:50 - 14:25 | In a brewery far far away... (actually not so far) | Wesley Kooijman |
| 14:25 - 15:00 | Eerste hulp bij ITSM | Farid Halioui & Sander Noordijk |
| 15:00 - 15:20 | - Break - | |
| 15:20 - 15:55 | The Need For Physical | Edwin de Bruin & Pim van den Hogen |
| 15:55 - 16:30 | Presentation | Rogier Kramer |
| 16:30 - 17:00 | - Break - | |
| 17:00 - 17:25 | Quiz | |
| 17:25 - 17:30 | Award ceremony & closure | |
| 17:30 - ... | Food & Drinks |